CEDA Debt Caseworker
Reporting to: To be confirmed
Salary: £24,000 fte starting salary, rising to £26,000 fte.
Hours of work: 37 per week
Location: Grantham or Spalding office
Role purpose: To deliver good quality information, advice and casework to clients in debt, with due regard to the aims, policies and procedures of the organisation and service, working within a client focussed and responsive team. This will be delivered via phone at our contact centre and you’ll support clients who access the service directly as well as those that have a pre-booked appointment.
Application Deadline: Please email your completed application form to Hr@citizensadvicesouthlincs.org.uk or send it by post to: Citizens Advice South Lincs, Council Offices, Priory Road, Spalding, PE11 2XE
Notes on Completing Application Form
Money Advice Caseworker
All roles are peripatetic as required
We are looking for applications from candidates who can work at our office in Spalding. This position is part-time, 28 hours per week. Salary £26,250 per annum (full time equivalent) rising to £28,350 (full time equivalent) upon successful completion of training and probation. The successful candidate must be willing to travel between sites when required and some homeworking required.
Citizens Advice South Lincolnshire helps over 13,000 people each year. Our services have been much needed over the last few months as people have faced significant challenges with the cost of living crisis. We know that there will be increased demand in the coming months. We are therefore looking to increase the capacity of our team to help more people with their money problems. We are a positive organisation and offer high quality support and flexible ways of working. You can help us make a difference to people’s lives.
Applicants must be computer literate and knowledge of money advice is desirable, although full training and accreditation will be provided.
This is a Money & Pensions Service (MaPS) funded role through East Midlands Money Advice (EMMA).
Closing date for applications: Thursday 11 December 2025
Start date: ASAP
Please return the completed form to hr@citizensadvicesouthlincs.org.uk
Please note CVs are not accepted
Notes on Completing Application Form